FAQs

1. How can I contact you?

You can contact us by sending an email to infolifetron.fashion@gmail.com. We will respond to your inquiry as soon as possible.

2. Where are your products shipped from?

Our products are shipped from various locations depending on the supplier. We work with trusted suppliers from around the world to ensure the best quality and variety for our customers.

3. Can I get a refund on my product?

Yes, we offer a 14-day refund policy. If you are not satisfied with your purchase, you can request a return within 14 days of receiving the item. Please refer to our refund policy for more details.

4. How long does shipping take?

The shipping time varies depending on the product and the destination. Generally, it takes between 7-14 business days for the product to arrive. However, please note that due to unforeseen circumstances such as customs delays or high demand, shipping may take longer in some cases.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be certain restrictions and additional fees for international orders. It is recommended to check with your local customs office for more information.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

7. What payment methods do you accept?

We accept major credit cards such as Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.

8. Are your products safe to use?

Yes, all our products go through rigorous quality control processes to ensure they meet safety standards. However, it is important to read and follow the instructions provided with each product to ensure safe and proper use.

9. Can I cancel or change my order?

Once an order is placed, it is processed and shipped as quickly as possible. Therefore, we are unable to cancel or make changes to an order once it has been submitted. We recommend reviewing your order carefully before completing the purchase.

10. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us at infolifetron.fashion@gmail.com to discuss pricing and availability.